Privacy Policy

Natalia Naumova is the controller of personal data submitted through queenrealestate.es. You can contact us at info@queenrealestate.es.

Data we collect

When you send an enquiry, we process the contact details, property preferences and message you provide. The website also records limited technical and consent information needed for security, operation and, only after consent, anonymous usage analytics.

Purpose, legal basis and retention

We use this information to answer enquiries, prepare requested property selections, arrange viewings and take steps requested before a possible service agreement. Processing is based on your request, our legitimate interest in operating a secure service and, where required, your consent. Data is kept only for as long as needed for these purposes and any applicable legal obligations.

Service providers

We do not sell personal data. Information may be processed by providers that host the website, store enquiries, deliver maps or support customer management, only to provide those services and subject to appropriate safeguards.

Your rights

Subject to the conditions in applicable law, you may request access, correction, deletion, restriction or portability of your data, object to processing, or withdraw consent without affecting earlier lawful processing.

To exercise a right or ask a privacy question, email us or use the contact page. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD). aepd.es